Terms Of Sale
All sales are final. No payment plans are available. FedEx Priority Overnight shipping for a flat rate of $59. Drop-off days are Monday, Tuesday, and Wednesday. HAL (hold at location) is required. Packages will be held at a FedEx Ship Center for pickup with photo ID. If the package is rerouted in transit, all guarantees are void.
Exactly As Described Guarantee
Photographs of the exact animal for sale are provided in the online listing, invoice, or other chat or e-mail messages between the customer and merchant. If the customer receives an incorrect animal, an exchange or full refund with return can be arranged as long as the following conditions are met:
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Live Arrival Guarantee
In the event of a DOA (dead on arrival) animal, up to 100% of the cost including shipping may be refunded to the customer as long as the following conditions are met:
Correct Sex Guarantee
There are no guarantees on the sex of the animal once it has been shipped or delivered. More information about the animal, including video and photographs, is either available or can be investigated before completing the transaction. Kenyan sand boas and garter snakes can be reliably sexed via four methods; visual inspection, probe insertion, "popping" or palpation. Multiple methods of determining sex are utilized before listing an animal for sale.
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"Beth was great to work with. I would highly recommend her. She went above and beyond by sending me extra pics and video of the snakes. They were well packaged and arrived very healthy." -James
"Beth was wonderful to work with! She was communicative, professional, and continually sent me update photos and videos of my snake. He was packaged with cooling packs for the hot weather and had padding for his trip, and Beth even followed up after!" -Janai
"Beth is amazing, do not hesitate to work with her. The animals were perfectly packaged, beautiful and healthy. I couldn't be happier. Thank you Beth!!!" -Steven
"I recently bought three garter snakes from Beth and they are amazing! Seller communication has been stellar. There was a hiccup with FedEx during shipping and she was there with updates all throughout. Would 100% recommend and purchase from again!" -Julia
"Beth was easy to work with. She was very responsive to our questions and let us know when our guy last ate before she shipped him. She also carefully considered weather conditions before shipping. He got to us healthy and perky!" -Jessica